Frequently asked questions
Straight answers about how we work. Don't see your question here? Call or text 203-850-0421 and ask.
Booking and walks
How do I book? Call or text 203-850-0421, or email k9walkandwaste@gmail.com. The first consultation is free.
Do you do a meet-and-greet first? Yes. Before the first walk or visit we meet you and your dog so everyone is comfortable.
What areas do you cover? Norwalk and the surrounding Fairfield County towns. See the Service Areas page for the full list.
What if my dog is nervous or reactive? Tell us up front. We take it slow and match the walk to the dog's pace and temperament.
What happens in bad weather? Walks happen rain or shine unless conditions are unsafe. If it's not safe we'll text you to reschedule or swap in a backyard break.
Scooping, cats, and the rest
How does poop scooping work? We come on a set schedule, clear the whole yard, and haul the waste away or bag it, your choice. You don't need to be home.
Are your deodorizing products safe? Yes. We only use products that are safe around children and pets.
Can you handle cats too? Yes. Drop-in feeding, fresh water, and litter changes while you're away.
Are you insured? Yes, we're fully insured. Happy to talk through it — call or text 203-850-0421.
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